Welcome to Aegis Care Solutions
Welcome to Aegis Care Solutions, established in May 2017 providing person-centred care in the comfort of your home. We can proudly announce that we are Care Quality Commission regulated to provide home care services in Leeds, Wakefield and in surrounding area. With 20 years of experience in health care sector, our registered manager leads the company and is supported by our multiskilled staff members. To deliver our services in a person-centred way, we ensure that standards are upheld by the team which reflects our reputations and strengthens the value of our business. As specialists in adult care, our team is committed to providing tailored and high-quality care in your home and community. Our team includes registered health care support workers working in the fields of learning disabilities, providing a tailored service to both clients and candidates.
Our robust recruitment process ensures we recruit a diverse range of candidates with extensive experience in care. This ensures we will always provide competent care workers to our service users.
Our highly trained staff complete 15 modules before commencing working with us to ensure they are competent and skilled to deliver all aspects of their jobs. We are constantly looking for more training to boost our staff’s capability and understanding of our service users to maintain the highest standard of care.
Why Choose Us?
Our principles are straightforward, and we accept as true that our dedicated team of multiskilled, domiciliary care workers deliver personal care services of the highest quality. We provide extensive training to carers to provide care for complex needs. To break the barriers of diversity, we are proud to say that we benefited with staff from different backgrounds, ensuring that we can provide care in a culture-sensitive fashion.
We pride ourselves on offering a personalised service. Our care managers ensure that clients are matched with carers that are specialised in caring for certain health issues, as well as those that will match the personality and the needs of the client. Our customer service administrators keep in touch with clients and carers throughout our clients’ care journeys by regularly checking.
To reduce travelling time for carers, we structure and allocate our staff near to the client. Our main mission is to focus on the needs of our clients and to provide a service that is holistic. We are committed to achieve our objectives through reviewing our services and by welcoming feedback from our clients and their representatives. We ensure that we follow all times excellent services which comply with CQC Regulations and underpinning Government Legislation.
We ensure individuals dignity, choice and independence are always meet through are services. Exceptional levels of customer service can only be achieved when you have high standards and adhere to strong values.
Our four key commitments underpin everything that we do:
Harnessing our vast experience and knowledge, we see through the eyes of those whose lives we affect, identifying their needs and providing healthcare that works.
We treat our team members, clients, service users, partners and suppliers with mutual respect, sensitivity, and care, valuing their ideas and contributions always.
We always show enthusiasm and commitment, and our greatest reward is witnessing the happiness and health of our clients, personnel and service users.
Strong relationships come from maintaining the highest ethical and moral standards, so we promise to care for the communities we serve and our environment.
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We recognise personal merit and do not allow for stereotyping or prejudice. We will actively encourage diversity to maximise achievement, creativity, innovation and good practice, bringing benefits to individuals and communities.We encourage all people who work with us and for us to feel comfortable in expressing how they feel and asking for help, knowing they will be treated with respect and that their contribution will be valued.
We embrace equal opportunities as outlined in our equal opportunities policy and the spirit and intentions of legislation that outlaws discrimination and promotes equality and diversity. The way in which we work, train and learn reflects our mission and objectives in all of the below areas:
Communicating our expectations
Recruitment and promotion
Interviews and selection
Training, including induction training
Benefits and terms and conditions of employment
We will take appropriate action if it appears that our equal opportunities policy is being abused.
For more information on any of our home care services or to discuss working together, please contact our friendly team today.