Rostering Business Administration Apprentice-LS7 1AB

Location: LS7 1AB

Job Type: Full time, Permanent,Apprenticeship

Duties to all aspects of Business Administration and staff Rostering to support the service including:

-Undertaking the rostering of the rota’s of the Care staff and communicating this to employees
-Answering queries regarding rota’s
-Dealing with absences of staff
-Responding to emails and enquiries regarding the service
-Answering the telephone and liaising with clients and carers
-Assisting with the initial stages of recruitment
-Reception duties
-Data inputting
-Updating records and company trackers
-Further down the line and once training is completed you may be asked to assist with Service User visits as part of this role. Full training will be given.

-Any other duties to support the business.

Desired skills:
-Must be computer literate and able to operate basic Microsoft Office packages including Word, internet and Excel
-Be able to compile an email in a professional manner
-Telephone skills
-Good communication skills
-Understand the importance of confidentiality
-A driver would be beneficial
-Personal qualities
-Polite, friendly and empathy with the vulnerable people that the service supports
-Energetic, driven and positive
-Pleasant and friendly personality
-Enthusiasm and commitment to the work-based learning route
-Punctual and reliable
-Be friendly
-Be outgoing
-Be efficient
-Work on their own initiative
-Be hardworking
-Be willing to learn about the Care sector and also undertake Care training

Desired qualifications
GCSEs at grades A*-C/9-4 (or equivalent) in maths and English preferred.

IT qualification (or equivalent) would be beneficial however not essential.

Future prospects
Progression for the right candidate within the organisation to Care Coordinator.

Things to consider
You will be working with vulnerable individuals. You may need to undertake a background Enhanced DBS check. As you develop further within the role, you may be asked to be ‘on call’. In the case of a situation where cover can not be found you may need to step in and visit one of the service users. Full training will be given before you are asked to do this.


Level 3 Business Administrator apprenticeship standard, which includes:

Level 2 Functional Skills in maths and English (if required)

End-Point Assessment (EPA)

Training will take place at the employer premises


To apply, please send a copy of your updated CV to  OR click here to complete the application form

Ellie Mills

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